Health Plans Are Evolving: 24/7 Digital Vet Care
Give clients what they’re asking for—and make your health plans irresistible.
Pet owners want remote vet access to stay connected with your clinic. VidiVet delivers exactly that: year-round, 24/7 access to experienced vets under your practice banner.
It plugs directly into your existing plan with zero rebuild required—boosting member retention, driving lifetime value, and giving clients every reason to stay loyal to your team.
Why add VidiVet to your plan?
Demonstrate value
A £240 a year saving for your client - clear CMA value add demonstrated.
Boost adoption
You can only neuter a pet once, but 24/7 digital care keeps your health plan essential every single month.
Drive retention
In a crowded subscription market, keeping clients on plan means evolving to give modern owners a reason to stay.
Seamless Continuity
Clinical information shared straight from our vets. Your team stay efficient, you stay in the loop.
BUILT FOR THE NEW CMA RULES
Built for you and your clients, with full CMA compliance built in.
CMA rules demand clear, line-item value for pet care plans. Adding VidiVet injects £240 of direct annual value into your offer—giving members an undeniable, 24/7 benefit that elevates your health plan far beyond routine care.
This is what CMA compliance looks like for your plan:
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Itemise every plan item individually
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Demonstrate the value of each item
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Show how advertised savings are calculated
HOW IT WORKS
Seamless setup in four simple steps
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Add VidiVet to your plan
We'll work with you to add VidiVet access to your existing health plan offering - a full launch plan and implementation support
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Members register
Members get access to VidiVet through our dedicated app, via your unique practice link.
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On plan? Vet advice, any time, anywhere in an instant
Pet owners send a message, photo or video and one of our experienced vets replies with a personalised video.
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You see them when it matters
When a pet needs to be seen, we send them straight back to your practice - saving your team time and stress.
WHAT MEMBERS GET
Real vet advice, whenever they need it
✔ CMA compliance
✔ £240 annualised savings as part of your plan
✔ Access to expertly trained vet team, 24/7
✔ Personalised video replies to their questions, photos and videos
✔ Clear guidance on how urgently their pet needs to be seen
✔ As much back and forth as they need all in one conversation
✔ Impartial advice - guaranteed
VidiVet 24/7 Health Plan FAQ's
Ready to support your clients around the clock?
Have a chat with us and find out more. We can walk you through the options and you can take it away and decide! We are always happy to introduce you to other practices that use the service too.