COMING SOON
Your practical guide to the CMA vet reforms
The CMA Order is now legally binding. The good news? Nothing changes overnight. The new rules roll out in stages from September 2026 and smaller practices get longer to prepare.
Our free guide breaks it all down in plain English, so you know exactly what's changing, when it applies to you and what to do next.
What's inside
Everything your practice needs to know, in one place
Most guides stop at your website. Ours covers the whole Order, from price lists to prescriptions, complaints and the RCVS levy.
Key dates at a glance
Every deadline for larger and smaller businesses, in one simple table.
Every change explained
Price lists, pet care plans, prescriptions, estimates, complaints and more.
A printable checklist
See where your practice stands and what to tackle first, split by website, policies and comms.
Simple client comms
Which messages need updating, from bookings to invoices and plan renewals.
Your questions answered
Quick answers to the questions all practices are asking about the CMA.
Useful resources
Links to the official CMA, BVA and VMD guidance, so you can dig deeper.
A SNEAK PEEK
Is your practice larger or smaller?
Your deadlines depend on the size of your business. Larger businesses run 15 or more first opinion practices. Smaller businesses run fewer than 15.
Most independent practices fall into the smaller group, which means more time to prepare.
| What you need to do | Larger businesses | Smaller businesses |
|---|---|---|
| Impartial advice policies | December 2026 | March 2027 |
| Price lists and pet care plans | December 2026 | March 2027 |
| Complaints process | March 2027 | March 2027 |
| Prescription fee cap | March 2027 | September 2027 |
| Written estimates and itemised bills | June 2027 | September 2027 |
| + 8 more deadlines in the full guide | ||
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Want to talk it through?
No pressure. We'll explain how VidiVet works and how it can support your practice through the CMA changes.