Health plans are evolving…less product, more service
The CMA has made it abundantly clear that there needs to be clear line by line evidence of what value your plan actually offers.
Forget the benefits that people hardly ever use, you need to be focused on things that have tangible value and can be clearly demonstrated.
Pet owner surveys from the CMA themselves demonstrated that over half of pet owners felt that if they had remote access to their vets, it would drive up their engagement with their clinics.
VidiVet adds something members use all year round: access to real vet advice, any time of day or night.
It sits alongside the plan you already offer, so there's nothing to rebuild. Just more reasons for clients to join, stay and come back to you.
Why add VidiVet to your plan?
Give members more to value
VidiVet adds a clear £20saving to every plan every month (£240 annualised saving)
Boost adoption
Everyone expects the prices of subscriptions to go up over time, but we live in a time where people want more. The more boxes you tick for them, the more likely you are to attract them to sign up. And lets face it, you can only be neutered once!
Drive retention
You have worked hard to get your clients onto your plan, in a world where everyone is competing for subscriptions, evolving those plans to meet the modern client is essential to maintain plan retention!
Never get cut out of the loop
All of the information that a client gives VidiVet comes straight back to you, saving your team time and clients stress.
Impartial advice, built in
VidiVet doesn’t diagnose and has never sold a product to a pet owner. The benefit? We are completely neutral and impartial (ticking another CMA box for you to offer clients neutral and impartial advice).
BUILT FOR THE NEW CMA RULES
Built for you and your clients: AND FULLY CMA COMPLIANT!
Under the CMA's new rules, practices must clearly show what's included in their pet care plans and what each part is worth. That makes what's inside your plan more important than ever. Adding VidiVet gives members a clear, valuable benefit that goes beyond routine care.
Every plan with VidiVet in represents a £240 annual saving for those who sign up.
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Every service in your plan listed clearly
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How often each one can be used
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What each part would cost on its own
HOW IT WORKS
Up and running in five simple steps
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Add VidiVet to your plan
We'll work with you to add VidiVet access to your existing health plan (we work with any and all plan subscription collectors to support you on launch).
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VidiVet supports you with the launch
We have launched Vidivet in over 250 vet clinics so we know how to get this to land right with your audience-we will hold your hand all the way.
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Members download the app
Members get access to VidiVet through the app and your practices own dedicated link.
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On plan? get vet advice, any time, anywhere in an instant
Pet owners send a message, photo or video and one of our experienced vets replies by video.
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You see them when it matters
When a pet needs to be seen, we send them straight back to your practice where you already have all the info you need to help (and your team saves time and stress).
WHAT MEMBERS GET
Real vet advice, whenever they need it
✔ £240 annualised savings as part of your plan
✔ Access to experienced RCVS-registered vets, 24/7
✔ Personalised video replies to their questions, photos and videos
✔ Clear guidance on how urgently their pet needs to be seen
✔ As much back and forth as they need all in one conversation
✔ Impartial advice, with no products to sell
VidiVet 24/7 Health Plan FAQ's
Ready to support your clients around the clock?
Have a chat with us and find out more. We can walk you through the options and you can take it away and decide! We are always happy to introduce you to other practices that use the service too.