Vet Practices - VidiVet | 24/7 Vet Triage - Real Vets, Video Replies in Minutes
Reviews.io4.9/5 rating

Give your clients24/7 vet advice

VidiVet lets your practice offer round the clock video consultations under your own brand, so clients get support when you're closed and you stay their trusted vet.

ave. 9 min response time
RCVS-registered vets

What VidiVet does for your practice

VidiVet gives your clients access to RCVS-registered vets by video, day or night. It's not a replacement for your practice, it's an extension of it, helping you retain clients, reduce out of hours pressure and offer something your competitors don't.

Blossom coloured mouse

Already in partnership with 200+ clinics in the UK

How VidiVet works

  1. Partner with VidiVet
    We set your practice up with a branded telehealth offering in days, not months.
  2. Offer it to your clients
    Include VidiVet free, as an add on to your existing health plan, or as a paid extra.
  3. Your clients get support, day or night
    When you're closed, your clients still get expert advice from a real vet, not Google.
  4. You stay in the loop
    You'll receive a summary of every consultation, so you're always up to speed on your clients' care.

See us in action

Real vets. Real advice. In minutes.

1 minute watch

Hear from our founder, Ben Sweeney, on why VidiVet is built to work with your practice, not around it. In under a minute, see how we help you extend care beyond your opening hours while keeping your clients firmly in your hands.

Happy Cat and Dog
Reviews.io4.9/5 rating

Why partner with VidiVet

  • Reduce out of hours pressure. Give clients somewhere to turn outside your opening hours, without you picking up the phone.
  • Retain more clients. Practices lose clients to 24/7 apps and out of hours services. VidiVet keeps that relationship with you.
  • Impartial by design. Every consultation is impartial advice, never a sales pitch, so clients trust what they're told.
  • Simple to add to your offering. Whether it's free, bundled into a health plan or a paid add on, it fits your existing setup.

Reviews from our Pet Owners

VidiVet has been brilliant for us. It adds value to our practice, the clients think it's fab, and it is a great way of being there for your clients all the time - all while driving our own growth without adding pressure to the team.
ThrumsThrums
VidiVet has been a game-changer for our business. The clients love it, the system is simple for our staff, and it has really helped us grow. We would recommend it to any vet practice!
PowisVetsPowisVets
As a small start-up, one of my biggest concerns was how I could ensure my clients received a consistent level of support and truly personal service. VidiVet offers just that - acting as an invaluable extension of my practice!! Client feedback has been fantastic, and they have been particularly impressed by the practical and comprehensive advice given. Best of all, VidiVet integrates directly with our PMS, so it even minimises administrative tasks.
Andy The VetAndy The Vet

See VidiVet in action

Book a short demo and we'll show you exactly how it fits into your practice.